Terms & Conditions

These terms govern your use of hopemeals.org and www.hopemeals.org (the “Site”) and the services offered through it, including donating and applying for meal support (together, the “Services”). The Services are run by HopeMeals, S.No. 45, Amar Preet, Jagdamba Housing Society, Somnath Nagar, Vadgaon Sheri, Pune 411014, Maharashtra, India, in association with A.S. Foundation.

By using the Services you agree to these terms, our Privacy Policy and our Refund Policy. If you do not agree, please do not use the Services.

HopeMeals funds nutritious meals for students in need. Donations are used to pay students’ canteens, messes or tiffin services directly. Support is never given as cash. HopeMeals was founded in 2025 by a Class 11 student and works with partner institutions in Pune.

You must be at least 18 years old, or use the Services with the permission and supervision of a parent or lawful guardian who agrees to these terms on your behalf.

You agree that the information you give us is true, accurate and complete, and that you will keep it up to date.

• Donations are voluntary gifts and do not buy any goods or services.
• Payments are processed in Indian rupees by Razorpay under Razorpay’s own terms. We never see or store your card, UPI or bank details.
• Receipts are issued by A.S. Foundation. Donations from Indian taxpayers may qualify for deduction under section 80G of the Income Tax Act, 1961 when you choose a tax-deductible donation and give a valid PAN. You are responsible for the accuracy of the PAN and details you provide; we cannot issue an 80G receipt without them.
• Donations are used for student meals and the direct costs of running the programme.
• Donations are not refundable except as set out in our Refund Policy.

• Applying does not guarantee support. Every application is verified, and support depends on eligibility and the funds available.
• By applying you authorise HopeMeals and A.S. Foundation to verify your details and documents.
• Support is provided by paying your canteen, mess or tiffin service, not in cash.
• We may stop support if information you provided turns out to be false or misleading, or if you misuse the support.

You agree not to:

• submit false information, impersonate anyone or apply on someone else’s behalf without their consent;
• use the Site for anything unlawful, fraudulent or harmful;
• attempt to access data, systems or accounts you are not authorised to access, or disrupt the Site;
• send spam, automated requests or malicious code through our forms; or
• copy, scrape or reuse the Site’s content for commercial purposes without our written permission.

When you send us a message or agree to share a review, you confirm it is your own and truthful, and you allow us to use it to respond to you and, for reviews you approve, to publish it on the Site with the name and institution you agree to. You can ask us to remove a published review at any time.

The HopeMeals name, logo, illustrations, text and design of the Site belong to HopeMeals or its licensors. You may share links to the Site and quote short passages with credit, but you may not use our name or logo to suggest an endorsement without our written permission.

The Site relies on and links to third parties such as Razorpay, Google, Cloudflare and Cloudinary. Their own terms and privacy policies apply to their services, and we are not responsible for their content or availability.

We work hard to keep the Site accurate and available, but it is provided “as is” and “as available”. We do not guarantee that it will always be error free, secure or uninterrupted.

To the extent permitted by Indian law, HopeMeals and A.S. Foundation are not liable for any indirect or consequential loss arising from your use of the Site. Our total liability for any claim relating to a donation is limited to the amount of that donation. Nothing in these terms limits any liability that cannot be limited by law.

You agree to compensate HopeMeals and A.S. Foundation for losses caused by your breach of these terms or by false information you knowingly provide.

These terms are governed by the laws of India, including the Indian Contract Act, 1872 and the Information Technology Act, 2000. We will first try to resolve any dispute informally; please write to contact@hopemeals.org. Courts in Pune, Maharashtra have exclusive jurisdiction over any dispute that cannot be resolved this way.

We may update these terms. The date at the top shows when they last changed. Continuing to use the Services after a change means you accept the updated terms.

Questions about these terms: contact@hopemeals.org, +91 86699 00008, or HopeMeals, S.No. 45, Amar Preet, Jagdamba Housing Society, Somnath Nagar, Vadgaon Sheri, Pune 411014, Maharashtra, India.